During the summer months, weekly reservation check-in time is between 4:30 - 6 PM SATURDAY and end 10 AM the following SATURDAY. PARTIAL week reservations will NOT be made more than a week in advance and subject to unit availability. Any deviation from the Saturday to Saturday check-in and check-out dates can ONLY be made on a last minute basis and subject to availability of inventory.
**Off-Season Note: Selected properties may only be available for Saturday to Saturday rental during April, May and September.
After making a reservation, a Deposit Request Agreement will be sent to the email address on file. Surfside Realty has implemented an electronic signature document for your convenience.
This agreement is required to be filled out and signed by the person holding the reservation within 48 hours of booking.
Check-in is on Saturday between 4:30PM and 6PM during June, July and August only (for other months, please check with our office for check-in times). Please plan your arrival according to the hours of Check-In as we CANNOT guarantee accommodations before the stated check-in hours. You will need to stop at Surfside Realty to register and receive keys. Please Do NOT go to your rental unit before checking in. All final payments should be PAID IN FULL 30 days prior to check-in date (except for last minute reservations). Personal checks are not accepted less than 30 days prior to arrival. Our office closes at 5:30PM, EXCEPT on Saturdays during June, July and August; during off-season months, our office closes at 4:30PM on Saturdays. If you will be a late arrival, please notify our office so specific arrangements can be made for you. (Please check with our office for Off-Season and Holiday hours of opening and closing times.)
Tax: Tax rate may change without notice. Currently the tax rate is 12%.
Keyless Entry – If you’re staying at a keyless property go straight there to Check-In at 4:30pm, Click here to watch instructions on how to operate lock. Remember at Check – Out to lock door and then enter *0* (star, zero, star).
Departure maid service is included in all rental rates. We ask our guests to prepare the unit for departure by emptying the refrigerator, taking out all trash, loading & starting dishwasher, making beds, placing any rented linen in provided linen bags and placed outside the front door, close & lock all windows, close blinds and/or drapes, turn out all lights, lock doors and return all keys to our office. Should you depart prior to our office opening, you may drop keys in the key drop slot to the right of our office front door. NO late check-outs allowed.
Keyless Entry Check-Out: Lock door and then enter *0* (star, zero, star).
A deposit is required at the time of booking. For on-line reservations, a 50% deposit will be charged to the credit card on file within 24 hours of booking the reservation. Balance, including sales tax and accommodation tax on total rent will be due 30 days prior to check-in day. There will be a $110 Peace of Mind Protection charged on all condo rentals and $200 charged on all houses.
Peace of Mind Protection (“Protection”) covers Guest up to $500.00 (condo) or up to $1,000.00 (house) for any accidental damage that occurs to the Premises during Guest’s stay. The Protection does not cover any other property. The Protection does not cover any property owned by Guest or brought onto the Premises by Guest or any other person. In order for the Protection to apply, Guest must immediately report any and all accidental damage to Surfside Realty staff within 24 hours of the event causing damage. Upon timely report, Surfside Realty will investigate the claim, and Surfside Realty will then, in its sole and absolute discretion, determine whether the Protection applies to cover the loss. The failure of the Guest to timely report incidents will result in the loss of the Protection. The Protection does NOT cover acts of God, intentional acts, damage caused by unauthorized acts on the Premises, such as, but not limited to, smoking, any damage not timely reported to Surfside Realty within 24 hours, theft without a police report, and/or damages caused by any pet or other animal brought onto the premises.
Deposit & Cancellation Policy: Guest shall be responsible for paying a deposit for the Premises at the time of booking. The deposit will be applied to the rental charges for the Guest’s stay. Guest must timely cancel or change a reservation within twenty-four hours after booking in order to be entitled to a full refund of their deposit. If Guest timely cancels or changes their reservation (within twenty-four hours of booking), Guest shall be entitled to the return of any deposit paid in the case of a timely cancellation and to apply the deposit towards a new property in the case of a timely change in reservation.
If Guest fails to timely cancel or change their reservation, the deposit will not be refunded until and unless the Premises is re-rented in full by Agent. If the Premises is re-rented in full, the deposit will be refunded less twenty percent of the deposit and any booking fees paid, which includes, but is not limited to, the Peace of Mind fee, Resort fee, amounts paid for Travel Insurance, and any Advance Tentative Reservation fee. If Guest fails to timely cancel or change their reservation and the Premises is re-rented by the Agent at a lower Weekly Advertised Rental Rate, the Guest will be refunded less the difference of the Weekly Advertised Rental Rates due, twenty percent of the deposit, and any booking fees paid.
After Guest pays the deposit, Agent will establish a deadline for Guest to pay the balance of the cost and fees associated with renting the Premises. Guest will be required to timely pay the balance for renting the Premises in accordance with the deadline set by Agent. If Guest fails to timely make payment in accordance with the deadline established by Agent, Guest will forfeit their deposit, will not receive a refund, and the reservation will be cancelled. If Guest cancels the reservation after paying the full amount due, the amount paid will not be refunded until and unless the Premises is re-rented in full by Agent. If the Premises is re-rented in full, the amount paid will be refunded less twenty percent of the Advertised Weekly Rental Rate paid by Guest and any fees paid, which includes, but is no limited to, the Peace of Mind fee, Resort fee, amounts paid for Travel Insurance, and any Advance Tentative Reservation fee. If the Premises is re-rented at a discounted Weekly Advertised Rental Rate, the Guest will be refunded the discounted Weekly Advertised Rental Rate, less twenty percent of the original Weekly Advertised Rental Rate paid by Guest and any fees paid.
This agency reserves the right to refund deposit OR discontinue occupancy, if, in Agent's opinion, same is detrimental to premises.
Proper Age for Rental. The rental agreements between Surfside Realty and the Owner prohibit Surfside Realty from renting the Premises to chaperoned or un-chaperoned non-family groups unless all members are 25 years of age or older. By signing this Agreement, Guest represents that his/her stay on the Premises will not violate this provision. Should Guest violate this provision, they will be required to vacate the Premises immediately, without refund.
Surfside Realty Co., Inc is now offering Travel Protection through Red Sky Travel Insurance. If you DO NOT wish to purchase Red Sky Travel Insurance you may REMOVE the charge by initialing where indicated on the rental agreement.
We strongly recommend this insurance coverage from situations where you may not recover your financial investment due to illness, an accident, death, hurricane evacuations and other protected events. For further information regarding COVID-19 and on what is covered by a Travel Insurance Policy, please visit https://www.trippreserver.com for FAQs.
If you have any questions regarding the insurance, please contact Red Sky directly at 866-889-7409. NO INSURANCE REFUNDS WILL BE GIVEN AT CHECK-IN.
All Surfside Beach rentals, Garden City Beach rentals, and Myrtle Beach rentals are completely furnished except for linens. Linen Rental is available; ask reservationists for details. Beds and furniture are NOT to be moved from room to room. Guest will have no more in their party to use and occupy the Premises than the maximum guests as stated on the property website page. Surfside Realty does not permit any of our properties to be used as a venue to host events. Campers, RVs, motor homes are not allowed to be hooked up or used on any rental property. NO FIREWORKS of any are permitted on the rental property premises. GRILLING IS PROHIBITED on decks and balconies and underneath buildings. Houses that offer pool heat have an additional fee of $325 (electric) or $425 (gas) and must be requested to be added to the reservation.
NOTE: Although every precaution is taken, errors in prices and descriptions do occur. We reserve the right to correct such errors. All rental rates, furnishings and equipment are subject to change without notice.
NOTE: Every rental unit is privately owned and reflects each owner's individual taste and requirements. The condition of the property varies according to the age of the property and care given by the individual owner. If you have specific standards or requirements, we advise personal inspection of the rental unit prior to making your reservation.
WE ARE UNABLE TO MAKE SUBSTITUTIONS OR REFUNDS UPON YOUR ARRIVAL.
Parking will be limited at the Premises. Generally, a Guest will not be able to park more than four (4) cars at a home or more than one (1) car at a condo. If Guest desires additional parking, he/she should contact Surfside Realty to see whether additional parking is available. Parking on lawns or streets is strictly prohibited. Some condominium complexes do not allow recreation vehicle, trailer, or motorcycle parking.
In the event that the property you are renting is on the market for sale, we may find the need to show the property during your visit. We will make every effort to schedule the showing at a convenient time and not interrupt your vacation.
CHECK for the following items that may be needed during your stay: salt, pepper, sugar, kitchen towels, coffee filters, paper towels, toilet paper, trash bags, soap, washing detergents, cleaning products and coat hangers. These items are NOT provided by the owner or the rental agent.
Dogs only are allowed only in properties that are listed as Pet Friendly. Absolutely no pets are allowed in properties not listed as Pet Friendly. A $250 mandatory, non-refundable pet deposit (per pet) will be charged to all reservations.
All equipment in each rental unit should be in working order. Please report any inoperative equipment to our office promptly! We will make every reasonable effort to have the repairs made as soon as possible. NO REDUCTION, REBATE OR REFUND of rent will be issued for any mechanical failure of air conditioning/heat, dishwasher, refrigerator, disposal, TV, washer/dryer or other appliances, or Elevators. NOTE: Service request called in after 5 P.M. may NOT be handled until the following day.
FOR EMERGENCY AFTER HOURS: 843-626-4078
Tentative weekly reservation for condos may be made for the following year by payment of a $50.00 holding fee. Tentative weekly reservation for houses may be made for the following year by payment of a $100.00 holding fee. This fee only reserves your rights to the requested week and DOES NOT apply to the rental rate. Guests have first rights to the property they are staying in for the same week of the following year through the Tuesday after check-out. This fee is not transferable and will be refunded only if the requested unit is not available for your occupancy. Tentative Reservations can expect a deposit to be collected two weeks after receiving Deposit Request Agreement via email. The Deposit Request Agreement will be sent when our pricing is set for the following year.
We suggest that you bring cash or Travelers Checks as NO personal checks can be cashed on the Grand Strand.
Surfside Realty Co., Inc. is NOT RESPONSIBLE for personal items left in rental units. If you request us to pick up and mail items to you, if found, your credit card information will be required for us to mail items to you. Items will only be held for 30 days after you check out. After the 30 days we will donate the items to local.
Most of our unit owners maintain a locked closet and/or utility room in their unit for storage of personal possessions. Please respect these locked closets and utility rooms. They ARE NOT included in your rental.
Lost keys should be reported to our office immediately. There will be a $35.00 service fee if it is necessary for our staff to bring you a key which had been lost by you during or after business hours. A service fee of $15.00 will apply to replace a lost key during business hours at our office.
9 AM - 5:30 PM Weekdays, 10 AM - 4:30 PM Saturday, CLOSED Sunday
June - July - August: 9 AM - 5:30 PM Weekdays, 10 AM - 6 PM Saturday, 10:00 AM to 2:00 PM Sunday
For emergency after hours call 843-626-4078
Rules of the Beach
Linens are delivered to the property in bags. They will be delivered at check in time (4pm-6pm) or shortly after.
1 Bedroom/Studio: $85.00
2 Bedroom: $120.00
3 Bedroom: $150.00
5 Bedroom: $185.00
Linen packages for select properties over 6 bedroom may have a variation in package price due to the package including bed set ups upon arrival.
6 Bedroom: $200.00
7 Bedroom: $210.00
8 Bedroom: $235.00
9 Bedroom: $260.00
10 Bedroom: $310.00
The linens at your vacation home are property of Surfside Realty Company. Guest understands that if LINENS are missing/damaged or not placed in laundry bag at departure, they should be prepared to have credit card on file charged $100.
Guest is responsible for care and attention to linens.
Guest will be held responsible for any linen that goes missing prior to departure
Guest is responsible for removing all dirty linens from beds and depositing back in colored laundry bag (s).
DO NOT REMOVE MATTRESS COVERS
Guest is responsible for placing dirty linen at the door that you entered at ARRIVAL at CHECK OUT.